Insights

What we’re seeing out in the boundless world of IT and how you can make the most of it

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Five Ways AI Analytics Deliver a Superior Customer Experience

Artificial intelligence (AI) is improving customer interactions and productivity across enterprises. From automating manufacturing processes to chatbot-directed customer service, AI is creating new opportunities for cost savings. Where ...
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Commonly Missed Costs in Cloud Mapping

For many enterprises, the sudden need to prioritize work-from-home policies has caused some upheaval in cloud mapping plans. Those that didn’t intend to shift their communications to the ...
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Three Keys to Data-Driven Business Agility

Enterprises that prioritize agility have been quicker to embrace digital transformation, giving them the ability to swiftly make adjustments to optimize customer experiences. To compete with today’s fast-paced ...
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Hybrid Cloud Storage Solves the “Cloud Versus Colocation” Question

Since cloud storage solutions have become more common, there has been a general thought among colocation providers that they represented an alternative to the cloud. It was generally ...
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Stay Safe While Adopting the Internet of Things Technology

The move to cloud-based applications might have started out rather slowly more than two decades ago, but it quickly picked up steam, and today, cloud-based technology and the ...
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Two Key Advantages of Business VPNs

Virtual private networks (VPNs) are a common approach to securing the privacy and networks of individual devices, but many companies opt for business VPNs to address common challenges. ...
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IT Operations Strategies That Work

Trimming the budget and connecting with newer, more advanced technology aren’t often uttered in the same sentence; however, with IT operations revamping almost constantly, the hope for many ...
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Insights from Access Tech

UCaaS – Enabling Smooth Transition into Remote Working

“As COVID-19 stay-at-home orders are gradually lifted and states begin to return to some semblance of everyday life, we shouldn’t assume an automatic return to the office. “Businesses ...
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