Inevitably, there will be a time when your company has to deal with one, or several, IT setbacks. Is your IT team fully prepared to handle potential issues that may come their way? What kinds of solutions do you have in place should a disaster arise?
Implementing some solutions that encompass discipline and structure would be a good start. An example of a specfic prevention tool would include assigning more than one Super Admin, or Super User, within your CRM org. You wouldn’t want to get caught without access to your customer records if someone leaves the company. Using a knowledge base is another important way to handle potential IT setbacks. Processes must be documented for all kinds of great reasons, mostly because it assists in making your life easier.
Reach out to Access Tech to get a quick audit on your IT solutions. We are here to help.